Sr Business Assistant - Texas Tech University (Lubbock, TX) in Lubbock, Texas For Sale
Performs responsible and complex duties associated with a specialized function of a section of clerical employees. Duties may be generally described as: planning, assigning, coordinating, directing, scheduling, evaluating, verifying, training, and processing of information. A thorough knowledge of policies, procedures, and methods for the area of responsibility is required. Initiative and independent judgments are frequently exercised in formulating procedures or methods, and in program coordination. Work is performed under general supervision within University policies and procedures. Job performance is based upon overall operation effectiveness. Major/Essential Functions Serve as operational systems support for College Board, AP, and National Student Clearinghouse. Process AP credit, test scores, name changes, and SSN changes. Correspond with government agencies, educational institutions, police departments, and veteran affairs offices for issues related to enrollment verification requests. Responsible for scanning and maintenance of student records in Xtender. Process and produce enrollment verifications, degree verifications, education verifications, and GPA verifications for National Student Clearinghouse, intramural sports, clubs, teams, organizations, scholarships, benefits, insurance, and health care. Supports the ServicePlus philosophy of Texas Tech. Overall exhibits ServicePlus orientation in work attitudes and actions, for example, appearance, attendance, cooperation, timely and courteous response, and attentiveness. Research and gather information necessary to process requests for name changes and SSN changes. Research and gather information necessary to resolve duplicate ID issues and multiple PIDMs. Process requests for economic status discounts for subsidies. Process in-school deferment requests. Work with state entities to process requests related to child care services for unemployed students. Work with lenders for student address information and updates. Perform duties quickly and correctly. Strive for high standards of performance in industry, initiative, punctuality, and appearance. Consistently demonstrate friendly, courteous behavior with students, parents, and counterparts. Promote team spirit and harmony. Assist and work with Financial Aid Office, Student Business Services, Information Systems, and Admissions Office on SSN issues, duplicate ID issues, and multiple PIDMs. Research input file errors and updates for the National Student Clearinghouse. Ensure that each file is processed correctly each time the National Student Clearinghouse system is upgraded. Process B-On-Time Loan Forgiveness documents. Process force to full-time requests in Banner in conjunction with National Student Clearinghouse for lender reports. Occasional Duties Other duties as assigned. Required Qualifications A minimum of a high school diploma or the equivalent. Three years progressively responsible clerical experience. Additional education and/or related experience to equal three years may substitute on a year for year basis. Preferred Qualifications Bachelor's degree preferred. Experience working with student information systems. Ability to demonstrate professional communication skills and attention to detail. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran. Does this position work in a research laboratory? No Required Attachments Professional/Personal References Resume / CV Cover Letter Optional Attachments Recommendation/Referral Job Type Full Time Pay Basis Hourly Minimum Hire Rate 9.99 Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. Travel Required None Shift Day Grant Funded? No Removal Date 11/16/xxxx
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