Marketing Assistant - Raiders Walk (lubbock, texas) in Lubbock, Texas For Sale
Job Description:/h3:
Under the supervision of the Community Manager, the Marketing Assistants primary responsibility includes interfacing with prospective residents at the community, handling day:to:day issues with current residents, and coordinating the renewals of existing leases. In this position, Marketing Assistants are the communitys most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for marketing assistants centers on Fair Housing, closing techniques, and overcoming objections.
Reports To: Community Manager, Assistant Community Manager, and/or Leasing Manager
Primary Duties and Responsibilities
:Provide excellent service to all residents, prospects and visitors to the community
:General office administration to include lease and resident communication management, filing, answering phones, greeting customers, etc. May also be responsible for light cleaning of office, common areas, and model unit(s).
:Effectively lease apartments in accordance with budget guidelines
:Follow Fair Housing Standards in all dealings with prospects and residents
:Conduct outside marketing under the direction of the Assistant Manager and the Community Manager
:Coordinate the application review for each lease including credit and income verifications and background checks
:Complete lease packets and files for each resident to include the lease, all addendums and other proper documentation and signatures
:Ensure the condition of leased apartments prior to move:in, including a final inspection
:Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents
:Daily Opening and Closing Procedures: Perform a daily marketing inspection, including the check (spruce up) of the model, the condition of the leasing path, and amenities areas. Pick up trash and carry a trash bag and sparkle kit
:Vacuum and clean clubroom as needed, if not performed by housekeeper
:Refreshments: Prepare cookies or provide candy, beverages, and coffee each morning. Notify Community Manager when supplies are needed
Minimum Qualifications
High School diploma or General Education Degree (GED); active enrollment in 2 or 4 year degree program preferred
Equivalent combination of education and experience
Knowledge, Skills, and Abilities Required
:Professional and enthusiastic demeanor resulting from sales, leasing, marketing or customer service experience
:Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and university personnel
:Excellent customer service, sales and negotiation skills
:Good communication and listening skills
:Able to speak effectively before groups of customers or employees of organization
:Able to read and understand lease documents
:Able to be an effective team player and interact well with others
:Organized and detail:oriented
:Patient, even:tempered and works well under pressure
:Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals
:Able to write routine reports and correspondence
:Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, percentage, discounts, and pro:rations
:Able common sense understanding to carry out instructions furnished in written, oral, or diagram form
:Effective time management skills
:Able to maintain confidentiality
:Able to follow directions from a supervisor
:Able to understand and follow posted work rules and procedures
:Able to accept constructive criticism
:Able to work weekends or overtime as job requires
:Knowledgeable in Microsoft Word and Excel
:Knowledge in Yardi preferred
Working Conditions
Work is performed in an office, sedent
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